Refund Policy

Last updated: October 2026

Purchases of RJethai Pro are processed by our reseller Paddle.com, the Merchant of Record. Refunds are paid out by Paddle to your original payment method.

14-day money-back guarantee

If you are not happy with RJethai Pro, you can get a full refund of your first payment within 14 days of buying – no questions asked. This guarantee is voluntary and applies in addition to any statutory rights you have.

Renewals

Monthly renewals are not refunded, except where the law requires it or if you were charged by mistake (for example after you had cancelled). You can cancel at any time on the Cancel subscription page; you keep Pro until the end of the month you paid for and you will not be charged again.

How to ask for a refund

Open the receipt e-mail from Paddle and use the link to paddle.net, or write to us at info@rjethaistudio.com with the e-mail address you used to buy. Refunds are usually processed within 5–10 working days.

Customers in the EU and UK

You also have the statutory right of withdrawal described in the Widerrufsbelehrung (German) and the Paddle Buyer Terms.